Q1. What kind of services do you provide your clients?

We are a media and marketing agency with a spectrum of services for every business needs including branding, social media marketing, event marketing, influencer marketing, digital marketing, lead generation campaigns, paid & native ads, marketing & content strategies, advertising & video production, and software development.

Q2. What is your routine for delivering your services?

We provide a step-by-step process about our services on our site. You can learn more by visiting the ‘services’ option.

Q3. How can I know if my campaign or the service you’re providing is working?

Once we know your business targets, desired customers, understanding your business, and other relevant details, We will leverage our expertise and latest strategies to hit those targets. Meantime, an account manager will be assigned to monitor your campaign success and acquire data. Also, a monthly report will be provided which summarizes the process, KPI achieved, conversions, and relevance to give input about the strategy and results.

Q4. Is all the work being done in-house?

Our entire service portfolio is handled by Biond Media. However, if needed to reach a particular objective, we can enlist our trusted network of external partners of designers, developers, and producers.

Q5. Do you provide services outside Malaysia?

Yes, we do. We have worked with many brands like Adidas, Pepsi, Nissan, Lays, Renault, and others. We opt for online meetings and calls on such cases.

Q6. How will Biond Media understand my business?

It is an essential part of Biond Media's services that we get to know you and your business to come up with a winning strategy that suits your goals and target clients.


As part of the kick-off meeting for your project, we will discuss this with you and your team to know more about it.


Additionally, we spend a lot of time researching and analyzing your industry. We check your targeted customer’s behavior online and your main competitors as well. As a result, we are able to gain a better understanding of your company and industry, which helps us develop an elective strategy for your business.

Q7. What will you deliver and do?

Having learned about your business, customers, and competitors, along with our own research, we will develop a strategy describing what we are planning to do along with a detailed timeline that outlines what will be accomplished on what dates. Our strategy is updated and refreshed every 2-3 months so you're always aware of when you'll see the desired outcomes.

Q8. How quickly will I see results after working with Biond Media?

Your marketing channels, your competition, your budget, and your website's state before we get started will determine how long it will take. However, after 2-3 months, you will steadily start seeing an increase in your exposure online and a more successful attainment of your key metrics. During these months, we set the foundation for long-term success by developing a comprehensive digital strategy.


Note- More qualified web traffic starts to arrive in a shorter time frame for projects that use PPC and Buyable Media.

Q9. How does Biond Media onboard new clients?

   A. We schedule a meeting to discuss your business needs and identify how we can help.


   B. We will set up meetings with our experts to discuss further work together either via video conference, face-to-face, or through a phone call (depending on location) to know more about your objectives, targeted customers, competitors, and relevance.


   C. We present a proposal, examples of past projects, a project plan, and deliverables, including estimated cost (no hidden costs).


   D. Approval of the proposal and relevant details


   E. We draft the contract.


   F. Launch of the project


You are welcome to ask any additional questions and we'll get back to you shortly.